When you started your business, you had a plan and goals in place to make your business successful, probably the most important one was to attract and win lots of customers.
Indeed, without your customers you would not have a business!
But, if you asked your customers if they are satisfied with your business what do you think they would say?
And in the competitive world we live in today, is simply satisfying your customers enough?
The simple answer is no!
Research suggests that between 60% and 80% of customers who describe themselves as simply satisfied by a business they have used, fail to use that business again!
So, what is clear is that if your business strategy to get and keep customers is built on just satisfying them then your business will not achieve what it could...
Instead of merely satisfied customers, aim for loyal customers.
Loyal customers will make your business grow, become more successful and give you the edge over your competition.
Click here to learn how to create loyal customers and transform the profits of your business.
22-28 Willow Street, Accrington, Lancashire, BB5 1LP
T 01254 300050
F 01254 396620
Subscribe to receive updates
Registered as Auditors and regulated for a range of investment business activities in the United Kingdom by the Association of Chartered Certified Accountants
Copyright@2018 Mayes Business Partnership Ltd